Where Does a Manager’s Value Come From?

December 11, 2012

The value produced by managers is difficult to quantify and varies greatly.  For the most part, the value a manager produces depends a lot on their personality, which is a product of their attitudes about people, the work at hand, and their general background and experience. Since the essence of the job is the coordination of the efforts of others, communicating effectively and maintaining the commitment of others who will get the work done are of critical importance.  In corporations it is rare for a manager to produce much product-related value by themselves.  The real value of management is in uniting people who know what to do in coördinated efforts that multiply the value of individual results.  Other ways a manager can contribute are in development of strategy, bringing in outside knowledge including customer and business environment-related information, removing inhibitors to productivity, and generally enabling people to contribute to the satisfaction of customers and the success of the business, however they might be able to do this.  It is important to recognize that approach is an individual thing, and different managers will have different ways of dealing with people and issues that may be equally effective but strikingly different to the observer.  Read the rest of this entry »


Managers: If the Paycheck is Your Employees’ Main Motivator, You’re Not Doing a Very Good Job

August 20, 2012
English: Maslow's hierarchy of needs. Resized,...

English: Maslow’s hierarchy of needs. Resized, renamed, and cropped version of File:Mazlow’s Hierarchy of Needs.svg. (Photo credit: Wikipedia)

Are your people “keeping their heads down” and working for the next paycheck?  Take a quick peek at Maslow’s Hierarchy of Needs and you’ll see that the paycheck (pursuit of basic necessities) ranks at the bottom, while the things that motivate people to do better get stronger as one moves to the top of the pyramid.  It is when people are motivated by the top two levels of the pyramid that amazing things happen and people perform at very high levels.  It has long been known that the best managers help their people feel like a team, supported fully by management, with everyone focused on common goals and feeling their contribution is important.  Sadly, few people have had the chance to experience that kind of management.  As a manager you can make it happen, though, with noticeable benefits to you, your employees, your company, and your customers. Read the rest of this entry »


Avoid the Micromanagement Trap and Get Better Results from Your Organization

July 31, 2012

Do you want to get all the value your people can generate while still having time for your own responsibilities?  Or would you rather micromanage your people by day and work late nights to get your own work done?  Sadly, the latter scenario is where many managers find themselves.  It doesn’t have to be like that, though.  Why do we tend to micromanage, what’s wrong with it, and what might work better? Read the rest of this entry »